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Rev Up Solutions

Draft – to be reviewed before publishing

Privacy Policy

Last updated: [PLACEHOLDER: DATE]

This Privacy Policy explains how Rev Up Solutions ("we", "us") collects, uses and protects your personal data. It is drafted to comply with the UK GDPR and the Data Protection Act 2018.

1. Who we are

Rev Up Solutions is based in Omagh, Northern Ireland. For data protection enquiries, contact us at brendanmcnamee15@gmail.com.

2. Data we collect

  • Account data: name, email, phone and business details you provide when signing up or booking a demo.
  • Usage data: how you use the platform, including messages, contacts and review data you enter.
  • Technical data: IP address, browser type and device information.

3. How we use your data

  • To provide and operate the CRM, reviews, messaging and payments features.
  • To send review requests, text messages and payment links on your behalf.
  • To provide customer support and respond to enquiries.
  • To comply with legal obligations.

4. Legal basis

We process personal data under the UK GDPR on the basis of contract performance, legitimate interests, consent and legal obligation.

5. Data processors

We use the following third-party processors to deliver the service:

  • Stripe — payment processing.
  • SMS / messaging providers — to send text messages, Facebook Messenger, Google Business messages and webchat. [PLACEHOLDER: name specific SMS/messaging providers.]
  • YEXT — business listing synchronisation.
  • Google — review requests and analytics (GA4).
  • Hosting provider — [PLACEHOLDER: name hosting provider.]

6. International transfers

[PLACEHOLDER: Confirm whether data is transferred outside the UK and the safeguards in place, e.g. UK International Data Transfer Agreement / Standard Contractual Clauses.]

7. Data retention

[PLACEHOLDER: State how long personal data is retained and the criteria used.]

8. Your rights

Under UK GDPR you have rights to access, rectify, erase, restrict, port and object to processing, and to withdraw consent. To exercise these rights, contact brendanmcnamee15@gmail.com.

9. Cookies

See our Cookie Policy for details on cookies and Google Consent Mode v2.

10. Changes

We may update this policy. Material changes will be communicated via the platform or email.